NYC’s Homeless Hotline: The 411 on 311 and 911

New York City’s “Department of Homeless Services” reminds you to please dial 3-1-1 if you spot a homeless person.

The DHS has also set up a special number for people who are being robbed by a homeless person and are unsure if they should dial 3-1-1 to report the homeless person, or 9-1-1 to report the robbery — these people are asked to dial 5-1-1 and will placed on hold while the 9-1-1 and 3-1-1 people decide which is the more pressing issue.