Does it sound as if Walmart’s policy for store security is, “If an intruder has a gun, save your own ass and let him kill somebody else”?

Sometimes the best thing is to disarm an intruder immediately, and at Wal-Mart you can get fired for it:

Four Wal-Mart employees have been fired after management said they violated company policy by disarming an alleged shoplifter who had pulled a gun inside the store.
On Jan. 13, employees allegedly witnessed a man identified as Trent Allen Longton take a netbook computer out of the package and stuff it under his shirt. When Longton attempted to leave the store, he was confronted by Poulsen, who escorted him to a nearby office. The two were joined there by Ray, Richins and Stewart, Salt Lake City’s Deseret News reported.

Inside the office, Longton allegedly pulled out a loaded handgun and ran toward the office door, which was blocked by Ray, Richins and Stewart. Longton then allegedly grabbed Stewart and shoved the gun into his back. Concerned for their safety, the workers reacted forcefully and disarmed Longton.

In the police incident report, the investigating officer noted that the Wal-Mart employees acted in the “best interest and safety” of those around them. Longton, as it turned out, was a convicted felon who was prohibited from possessing a firearm.

Wal-Mart managers, however, disagreed. The following week, the four workers were fired for violating the company’s “Investigation and Detention of Shoplifters Policy.” The policy instructs employees to retreat if an individual brandishes a weapon.

Wal-Mart’s manual on handling individuals who brandish weapons is also known as “‘How to Get Shot in the Back’ for Dummies.”

These people got fired for not letting a guy with a loaded gun in his hand leave an office and run back into the store amongst the customers. And this is the same store management that the Department of Homeland Security is partnering with to help keep us all safe?


21 Responses to “Wal-Mart Security Fired for Disarming Man With Gun”

  1. archer52 on February 18th, 2011 12:45 pm


    I spent twenty years chasing bad guys as a detective. Our Walmart was one pain in the butt. Nice people INSANE policies about theft. It got so bad the only way I can explain it is to give to actual events as examples.

    1- My partner and I busted a crackhead stealing VCRs from the store (this was back a few years). We recovered six and a confession to where they came from. We took the six back to the store and they refused to take them. Not only did they not have a mechanism to allow them to, they had already written them off. In fact, they couldn't tell if the VCR belonged to them or not, if the merchandise was missing from inventory. They would go at the end of the day and say, "I put out six, sold three and have one left on the floor…oh well." and then restock and move on.

    2= Walmarts outstanding policy was that if the thief made it out of the store they were home free. You could literally track them out, but once outside, the policy was to let them go.

    It got so bad, there was a crew of crackheads who were literally getting together in the morning, climbing into one car and then driving around the country to all the Walmarts stealing flatscreens, BIG flatscreens. We caught them eventually, but not before Walmart suffered nearly a hundred grand in losses. The result? No change. They just let the bad guys continue to walk out.

    In the end, I would tell the crackheads stealing from mom and pop stores to stop doing that, because the small business couldn't afford the loss, and directed them to the local Walmart. I said, "If you can get it out of the store, it's yours!" Wow, they were excited for the tip. Walmart security wasn't pleased, but when I pointed out their policy they admitted I wasn't lying.

    Lowes has the same policy.

    Why? Because the loss of merchandise, even millions over the year is nothing compared to ONE lawsuit brought forth by an injured bad guy, roughed up by the employees. Those cases exist and have paid the bad guy handsomely.

  2. Marshall_Will on February 18th, 2011 1:06 pm


    Firstly, thank you for your public service! Not everyone has the stomach for that and my 1 year stint in Shore Patrol in San Diego (also VCR-era) was the most stressful in my life. You're forever dealing w/ people that have nothing to lose.

    My question is.., who drew the short straw to fire that DUDE! That dumb@$$ shoplifter sure picked the wrong WallyWorld didn't he? 'I' don't wanna' fire him? YOU… fire him! Huh uh…

    My other problem is CNN. Uh… why do they have the camera angle basically on the floor giving the viewer all that… ( jeez ) "booty action"? I don't know the anchor's name ( and not to start off on the wrong foot w/ the gals here ) but Jeez! Why is the camera that 'far' behind her? Note to CNN: If that's what we 'wanted' ( we'd be going to a strip club! ) Jeez… wearing hooker red no less.

  3. nannykins on February 18th, 2011 1:17 pm

    You have to almost feel sorry for the managers. Loss prevention is a big item on the bottom line. How do you tell a manager to tighten up on the expenses and then have a policy that basically lets people walk out of the store with merchandise. Have a friend who is a manager at a Burlington Coat Factory and the biggest culprits of theft are the employees. The other culprit are customers who come in on Friday and purchase their weekend-go out and party clothes and then bring them back on Monday for a refund. Even though it is apparent that the clothing has been worn the store policy is to take it back without question.

  4. Marshall_Will on February 18th, 2011 1:45 pm

    "and the biggest culprits of theft are the employees"

    !….?…?!/ WTF!?

    I'm not even sure what to say to that? Oh other than I think they changed the name to Burlington 'Terroritst' Factory. See? This is where all that Liberalism and Social Justice thinking leads them.

    Like Fountain Girl Doug featured a few weeks back. Hey, your Mega-Evil Corp. employer is raking in insane bucks! And what are 'you' getting out of the deal? Insane.

  5. SignPainterGuy on February 18th, 2011 2:20 pm


    Getting the important stuff out da way, the "booty actioneer" is the really cute Kiran Chetry (sp?) who used to be on Fox and Friends ! As for the camera angle; do you expect better from the Westboro Baptist Main Sleaze Media ? No, thought not ! Channel surf over to Telemundo or other Hispanic network for shocking, blatant "over-stuffed" clothes ! Jeez……!

    Big Box chain stores and others have come to expect a certain % loss to shoplifting, so they figure that into the cost to customers and have insurance policies to cover it all ! Owners and mngt. want safety for customers and employees and % wise, allowing armed people to escape is safer than trying to be heroes ! Sounds like surrender to me !!

  6. Clu Seatoe on February 18th, 2011 2:40 pm

    This policy is designed for only one reason: to keep the store out of trouble, i.e. safe from litigation. The policy implemented is not discipline for wrong doing; it is punishment for putting the store in jeopardy.

    The individuals showed their mettle and Wal-Mart showed how it cares about its employees, i.e. you could have really gotten us in trouble.

  7. Marshall_Will on February 18th, 2011 2:45 pm

    "Main Sleaze Media" ( why didn't 'I' think of that? )

    Don't get me wrong, I'm not a prude and unlike our friend Elliot Spitzer, I don't come unglued just b/c an attractive woman walks in the room. People should 'stay' as fit as they can for as 'long' as they can. Hey good for her!

    I fail to see how that objectifying in any way contributes to the storyline at all though? What, was she covering an Election w/ multiple guests/candidates? Is the story about two -very- courageous security guards or her ( …admittedly ) attractive… 'backside'? YOU decide!

  8. Clu Seatoe on February 18th, 2011 3:00 pm

    “Definitely feeling aggressive tendencies, Captain.”

    “Thank you Mr. Worf.”

  9. SignPainterGuy on February 18th, 2011 3:12 pm

    Nice ST: TNG reference !

  10. archer52 on February 18th, 2011 3:26 pm

    Employee theft is the one area they can control, by firing employees who steal. That is why the companies emphasis getting them arrested or fired.

    Now, if the courts in America say if you are a thief and get jacked up over it then too bad, so sad, and let the company off, they would do more.

    It is all about lawyers, graft, corruption, and the disassembling of the law by greedy lawyers. I was told something everyone here should take to heart by a senior prosecuting attorney after I nearly lost my mind concerning one of their convoluted decision.

    "Remember this rule- Never confuse justice or injustice, right or wrong, good or bad, with the law. They have nothing to do with each other."

  11. SignPainterGuy on February 18th, 2011 3:32 pm

    WallyWorld does precisely what we demand of them; provide a wide variety of products of reasonable quality at a reasonable price that a wide range of customers will buy, all under one roof !

    Keeping prices down is insulting to our sensibilities in so many ways, but it is what it is ! Just like sausage, the consumer end is delicious, the production end is sickening !

    WW is unique only in that they are the biggest at what they do ! Keep in mind, hatred of WW started when the employees "on their own" turned down unionizing efforts !

  12. SignPainterGuy on February 18th, 2011 4:01 pm

    Great posts btw, hammer, meet nail !

    America needs tort reform – QUICK !!!

    In a "discussion" about hc reform w/ a union emp. before the `08 election, the guy was going on and on about who was to blame for the crisis, citing the full union/ dem party schpeel; everything he mentioned was an effect, not a cause…..when I explained the need for tort reform, he was done and left ! He had no rehearsed retort for that !

  13. joyannaadams on February 18th, 2011 4:03 pm

    I've seen the "let the people have it" in even high-end stores like Famous-Barr. I once talked to a perfume lady who said that at least once a week, four men would come in…stack up as many boxes as they could carry of expensive perfume, and walk out the door. The policy was to let them have it. Even the armed guards stayed away.

    Wal-Mart might one day be sorry. The high-end Famous-Barr stores went out of business, and the malls are now empty and filled with weeds.

    China might not always be there for them.

  14. Marshall_Will on February 18th, 2011 4:15 pm

    True and while I wasn't there, the Dude looked big enough to block off the entire doorway by himself! ( Let alone his… dyke co-worker ) I wouldn't mess w/ her either.

    Mgmt. ( as is typical ) didn't waste a second delving into the specifics of the incident and were slavishly devoted to their Policy Manual. I once heard the safest place you can be when a helicopter comes apart on the ground is to run -toward- it NOT away!

    The centrifugal force broadcasts an aerial whirling debris field you don't want to be a part of. Save your life and run 'to' not from it. This was def. one of those instances. The less room this clown had to sling that gun around the less carnage. Yes, I said carnage. Damned dopers.

  15. Mike S. on February 18th, 2011 7:31 pm

    Not to be trite here, but the "three name" treatment for criminals used to be reserved for presidential assassins, mass murderers, and serial killers. Now a shop lifter/gun-toting scumbag felon is given the "three name treatment"? The standards must be slipping…

  16. SignPainterGuy on February 18th, 2011 9:01 pm

    Continuing the "overstuffed clothes" theme; Rush was reliving his tv broadcast career and told of a new weather girl hire. Describing her figure, he said that when she stood at the east coast, the first thing you saw on the map was Missouri !

  17. SignPainterGuy on February 18th, 2011 9:10 pm

    Hopefully, all it is is an attempt to avoid "mistaken identity". A recent case here in NC destroyed a young girl`s reputation and her family because of identical first and last names !!

    Arrest reports in the Police Blotter in the local paper`s w/s lists complete full names, 5 in some cases, and aliases if known !

  18. Dandapani on February 19th, 2011 12:05 am

    My son works for Wal-Mart and they are very strict and fire employees on the spot for even the smallest infraction.

  19. Kimita on February 21st, 2011 1:59 am

    Those guys are heros if i would of been there at that time i would of been glad that they took him down i was a security guard who used to wear a gun and if you dont reinstate them i am not shopping at walmart and i spend thousands of dollars at walmart every year….That is just wrong for you guys to fire people for protectiing the public..

  20. Sam W. on February 25th, 2011 12:40 am

    I still work for the company and its going down hill for the anti shoplifting part. They are more about cutting costs which means letting loss prevention work alone without help and worrying more about people falling in the store. The job used to come with a discussion over your pay depending on your experience. Now the company offers near what the cashiers make to do a much higher hazardous job.

  21. imoforpcs on May 2nd, 2017 4:21 pm

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